Design and development sprint
internal research, prototype testing, deep collaboration, native app
ROLLER know one thing well: ticketing. They are taking on the giants – Ticketmaster and Ticketek – by providing a better customer experience. We found a bottleneck in their end-to-end experience, specifically event entry. How can we make it faster? By creating harmony between hardware and software.
Seamless user experience in real life
We created a custom app, DOORLIST, which works flawlessly with the scanning devices ROLLER had purchased. It allows for seamless entry into events without waiting in line. DOORLIST provided visible proof that it’s possible to improve customer experience with technology.
We continue to work closely with ROLLER to bring new and awesome features to the app, for even speedier check-in and better customer delight.
If that wasn’t enough, we also designed their stellar website: Check it out